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But I got it working. Amazon was helpful with the issue. Video quality both day and night are fine for the price. More complicated in getting it working over the internet. Overall, good for the price of under $400. Q-See was not, in trying to get my system working.
Would like the ability to zoom in and out with cameras, but these do not. Got cameras working with DVR within 5 minutes after running wires for cameras. Turns out I had a bad DVR unit, so Amazon exchanged it out since I was within my 30 days and the new DVR works just fine and as it should over the internet. System says it can control recording by motion, however this unit doesn't come with needed parts to do that.
I bought one of these for my dads house and will be buying another for mine. Cameras are great cameras, with good night time performance. The perfect DVR for any home. Easy setup and can be connected to any standard TV or LCD with a component input (small yellow RCA input).
I set up the first unit and nothing.I couldn't get it to record. Q-Sees FAQ suggested re-seating the Hard drive so I have the unit 10 minutes and I am taking it apart. Amazon is great about standing behind what they sell.The 2nd unit was fine no problems, I already mounted the cameras and ran the Ethernet cable, set up the IP per instructions. I was transferred to tech support and told the hold time was short, its over 40 minutes.I purchased the QSD6204 and installed the unit this last week endhowever the channel number 4 does not workI tried different cameras and they all work, the dvr is badQ-See TechSupport: have you check MENU and make sure all camera are ONRobert: yesQ-See TechSupport: ok then you ned to get RMA, let me transfer you back to customer serviceRobert: I can return it faster via amazon , I just wanted to be sure I didnt miss any stepsthey will ship me a replacement and then I can ship back the bad part onlyQ-See TechSupport: ok. I called the tech and he worked on my issue until it was resolved. yes i think it something to do with dvr.(Back to Review) So I contacted Amazon and they sent me a replacement the next day. I couldnt get it to connect from Internet Explorer.
This time I had better luck with Q-Sees technical support, I sent them an e-mail per the support request form and they replied within the hour. I did get through on the chat link on Q-Sees page. I also appreciate the Q-see tech support for there assistance. ( The problem was I needed to use a different port 1025) So in a quick summary.I am happy with the unit. Here is the chat log:-)Q-See CS: I can transfer you to tech support via chat so they can help youRobert: thanksQ-See CS: One moment pleaseQ-See TechSupport: Welcome to our real-time support chat. I received the package via UPS and was concerned right away because it was packed very loosely. That did the trick however I had it recording on channel one, two and three but not four.
How can I help you today.Robert: I called your land line about a unit I purchased last week. The reason I bought this unit was because it had the ability to monitor over the internet. Everything works and both Q-see and Amazon I would use again. I did some research and bought this unit knowing it might take a little configuring.The first thing I would say is if you compare other units that are hundreds of dollars more with this unit you get what you pay for. I tried to contact the tech support via the e-mail and phone however like another reviewer I did not have any luck. Again I followed the instructions forwarded port 80 to the ip of the DVR and nothing.
We need make a upgrade via web and the product work perfect.and the internet survillance is very nice.
Cameras are actually pretty nice. We use these indoors, so we haven't needed to test them in the dark yet.Two big cons:To use this with a PC monitor, you have to get a BNC to VGA converter, which can add at least 40 [.]. They are wanting me to RMA the box. Cameras have decent video during the day.
Hopefully you will not need help with yours. Called 3 days in a row and used their form on the site.never got a call back. These instructions are not in the box, but are available in their FAQ section for the product on the website.Had a heck of a time getting through to their tech support. Other systems that offer remote over the internet viewing can cost quite a bit more. DVR was easy to setup, but has very basic features. This makes the video a little bit clearer. to the cost.I could never get the Remote viewing to work over the internet, even with Tech Support over the phone.
Called again on a 4th day and stayed on hold until someone picked up the phone. This is a decent system for the price. They are Q-See brand, but have sony optics/lenses. The remote viewing website uses a unsigned certificate, which requires some extra configuration in Internet Explorer.
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